Shipping and Payment Policies
Shipping time for orders is the first available shipping day after receipt of payment. When orders are paid by credit card or Paypal, they will go out within 24-48 hours. Orders placed with a check payment will ship as soon as possible after money is received and clears our accounts. Make checks payable to: Knitting Notions 1301 Bellshire Drive, Nashville, TN 37207
Shipping Methods
- USPS Priority Mail
- USPS First Class
- UPS
Shipping and Handling Charges
Shipping charges are flat rate based on weight. We offer FREE SHIPPING on orders totaling $100 or more.
Return Policy
When requesting a return or exchange submit the order and product information along with the reason for your return within 14 days after purchase via email to catherine@knittingnotions.com or by phone or text to 615-585-1077.
Returns or exchanges on yarn must be on yarn that is in unused condition. Only full measure skeins are to be accepted.
Purchases of SALE items and Knitting Patterns are final and not eligible for return. Returns on all other eligible products may be arranged within 30 days of purchase and are subject to approval by Knitting Notions.
Shipping charges are not refunded unless the exchange or refund is due to a defect in the item, or was otherwise due to an error on our part.
Privacy
We don’t share our customer list or newsletter signup list with any third-parties. You are invited to join our email newsletter list if you would like to receive occasional updates and news from us. You have the option to unsubscribe at any time.
